FAQ: Delivery & Shipment

brandbook ships to customers worldwide.

The cost of shipping depends on the weight, amount and the country of delivery. We can calculate the cost of shipping upon request when preparing your offer.

Your books will be packed in easy-to manage boxes. We send smaller amounts with UPS. If the shipment is larger, then the boxes are placed on palettes and sent with our shipping partner. And if it is really urgent, we can also send your order by courier.

Upon request, we can package up smaller orders for you to pick up at our business premises. But please remember that books are often heavier than one thinks, so we do certainly recommend a direct delivery.

Not only can we deliver books to you directly, but also to various national or international company locations and customer or event locations. For this, we will find the most favourable price and the safest shipping method and will take care of the preparation of the freight and customs documents. If you are planning an individual shipment or a mailing, then we can pack your books as a simple package or gift-wrap them and furnish an accompanying note or greeting card. We will then address the books and send them to a database that you provide.

Yes, this must be taken into consideration, depending on the country. We would like to call your attention to the fact that all local fees, custom duties and taxes that are incurred by the delivery of the order, will be charged to and borne by the recipient. Please contact your brandbook supervisor to clarify individual cases.